567 Queen St W
Toronto, Ontario – M5V 2B6

atelier@chartonhobbs.com

ATELIER ON QUEEN is in collaboration between Moet Hennessy and Mister Wolf event space, a licensed purveyor of alcohol in Ontario. We are operating from November 26th to December 30th.

Our product can only be purchase in Ontario, on atelieronqueen.com. Our pop-up store for curbside pick up is located at 567 Queen Street West Main Floor, Toronto.

You choose! However, there are some words and number of letters restrictions.

All personalized orders are final. No changes will be allowed.

No, Atelier on Queen is only a digital experience.

We do accept all major credit cards.

Please be sure to check your junk or spam mail and if you have still not received anything please email atelier@chartonhobbs.com.

Once you place your order online at atelieronqueen.com, please allow 5 business days for us to work our magic and prepare your bottles. You will then receive a confirmation for curbside pick up.

Visit the ATELIER ON QUEEN at 567 Queen Street West (Mister Wolf), Toronto ON to pick up your order curbside.

* please text 416-936-7485 with your order number, car model and colour and our Ambassador will meet you within 10 minutes.

Sales are final, no return will be allowed.

Located immediately next to the front door of ATELIER ON QUEEN (567 Queen Street West) a ‘Park, Grab & Go!” station will be visible. Please turn into the alley, idle under the Moet Hennessy branded carport and text 416-936-7485 with your order number, car model and color. One of our Brand Ambassadors will meet you to place your parcel in your trunk.

Please note that “Park, Grab & Go” spots are limited, and respect for public health considerations is primary.

For those who have parked nearby, or those traveling on foot, please text 416-936-7485 60 mins prior to intended pickup. Municipal, provincial, and federal regulations require a limit of ONE (1) guest serviced at a time to respect social distancing guidelines.

Temperature of our staff will be taken daily.

Sanitary measures are implemented in the store, while manipulating your order.

All of our team members are required to wear PPE and have been instructed on proper standards of care when interacting with our guests. Your safety, and the safety of our team members, remains our focus.

We ask you to wear a mask when your order is brought to you.

Only bottles bought online at atelieronqueen.com will be personalized.

You need to bring your ID, order number or confirmation email, as well as your mask.

Please confirm first name and last name and bring your ID with you.

Yes, delivery is only available for those in the following regions: Brampton, Concord, Etobicoke, Markham, Mississauga, Oakville, Richmond Hill, Scarborough, Toronto, Woodbridge.

Upon your order being completed, our team will communicate with you to confirm a delivery date.

Deliveries are made Monday to Friday between 10am and 5pm. We require you to be home to receive the package as drop-off is not permitted.

Please have your order confirmation number and matching ID in hand at the time of delivery.

Delivery can only be received by the person that made the online purchase and the proof of age will be verified. (19+)

In the event that delivery is missed, the item will be returned to the ATELIER ON QUEEN and will need to be picked up curbside.

    We would love to hear from you